Beaus Support Hub is about so much more than a name. It is the culmination of more than 25 years working in community services, combined with a journey I never expected.

Four years ago, I had travelled to Tully, approximately 150 kilometres south of Cairns, delivering suicide prevention training in remote communities. The following morning, while working from home and catching up on paperwork from that trip, I woke with pins and needles in both feet. As the day progressed, so did my symptoms. What began as thinking I should see my GP quickly became a trip to hospital, before deteriorating to the point where an ambulance was my only option. By 2:00 pm, every movement—no matter how small—sent what felt like electric shocks through my body. Within hours, I had lost the ability to walk independently and my life had changed forever.

That experience forced me to navigate the NDIS not only as a professional, but as a participant. I experienced firsthand the challenges, frustrations and, most importantly, the life-changing difference that exceptional support can make.

That unique perspective inspired me to create more than just another platform. It inspired me to build a place where lived experience meets professional expertise, where quality support workers, participants and support coordinators can connect with confidence, and where meaningful relationships are valued above transactions.

My vision has always been simple: to create the perfect space for great support to happen, because everyone deserves to feel understood, respected and empowered to live the life they choose.